Contractor order deskEmailed or texted material list + price & stock → order lines, questions flagged, draft reply

Before

  • Orders arrive as emails, texts, photos of a takeoff and phone notes: “20 sticks 3/4 L”, “50 3/4 90s”, “same as last week”.
  • An inside sales rep turns each line into a SKU, converts sticks to feet, checks stock and the account, and keys it into the system.
  • Questions (sweat or press? which job? PO?) go back one by one, often after the truck is loaded.

After

  • Each line is matched to your price and stock list, with units converted and stock checked.
  • Anything that could be two items, isn't stocked or is short is flagged, and account gaps (PO, new job site) are marked needs a look. Your inside sales team makes every call.
  • The order lines come out ready to check and enter, with a draft reply to the contractor that asks only what's unclear. Nothing is entered or sent on its own.
Incoming order (pick a sample, edit it, or paste your own)
Sample orders:

This page reads text only. In a pilot, emailed PDFs, texts and photos of takeoffs are read first, and anything that can't be read with confidence is shown as "needs a look" instead of being guessed.

Pick a sample order or paste your own.

How the check works

  1. Read. Each order line becomes a quantity plus words and sizes. Trade shorthand is normalised: sticks and lengths, ells and 90s, 1.5 and 1-1/2, sweat, press, threaded, no-hub. This page uses a deterministic parser; a production build adds reading of PDFs, texts and photos and is held to the same rules.
  2. Match. A line matches an item only when every key word for that item is present. One match is filled; two or more (sweat or press?) or a near miss is held for a person.
  3. Hold, don't guess. Items not on the stock list become a quote or special order, short stock is flagged with what's on hand, and a missing PO or a job site not on the account is marked for your team.
  4. Prepare. Matched lines come out with SKU, quantity, net price and stock, ready to enter, and the reply to the contractor confirms what's good and asks only what's open.

Production architecture

Architecture: orders from email, text and takeoffs read, matched to price and stock exports, review queue, order lines and reply drafts for staff approval